A Long Strange Trip

A Long Strange Trip

“What a long strange trip it’s been.” – Jerry Garcia

Welcome to The Vibe!

The blog that refuses to get a haircut until this whole quarantine thing is over.

Each week we discuss ONE IDEA that will help you live a better life.

This week’s topic is A LONG STRANGE TRIP.

The Vibe:  A Long Strange Trip

Last week I was standing in the produce aisle.

I looked up and saw a man quickly walk into the market. 

He was wearing a camouflage jacket, camouflage baseball hat, gloves and a black bandana pulled up over his face.

My first thought was “active shooter”.

I was ready to dive behind the avocado table.

But then the man grabs a shopping basket.

He starts examining the blueberries.

All good.

No threat.

Just a guy buying blueberries while rocking out his version of pandemic gear.    

The past 70+ days have been A LONG STRANGE TRIP.

Restaurants shutting down. 

No graduations parties.

No baseball. 

No jiu jitsu class.

Drive-by birthdays.

And the final insult…

Washing off your groceries (I hate you Covid-19). 

Not fun.

To say this summer may be different is like saying the next Pope may be Catholic.

A friend asked me a question that really made me think.

“Do you want your post-lockdown life to look more like it did before or now?” 

At first, I thought my friend may have had a high fever.    

But when I thought about it, it was a real POWER QUESTION

The past few months were rough.

An invisible virus shut down the entire planet. 

Everyone’s life changed overnight. 

But a crazy experience like this can be an amazing teacher.

What do we need more of in our lives? 

What do we need less of? 

Ben Franklin, no stranger to uncertainty, wrote, “Those things that hurt, instruct.”  

Look back over the past 2 months.

What are you going to bring with you?  

We need to take more out of this experience than just The Ozarks and White Claw.

3 Things I Learned from A LONG STRANGE TRIP: 

Prepare the Night Before

I started the quarantine wasting a ton of time.

The lockdown blew up everyone’s routines.

I was unfocused.

Everyone was home. 

Distractions were everywhere.  

A few days in I stole an idea from Jocko Willink.

Jocko calls it PRE-STAGING.

I started preparing for the next day the night before. 

It sounds simple (it is) but it’s also amazingly effective. 

Each night I charged my MacBook Air, placed it on my desk and opened it to the project I was working on.

The book I planned to read was put on the table with my journal and highlighter next to it.

I scheduled the next day’s workout in my calendar.  

My son and I confirmed a time for our BJJ session.

PRE-STAGING sets the tone for the next day.

It also makes the next morning way more FOCUSED and PRODUCTIVE.

Long Walks Are Magic 

There’s a great quote by Nietzsche that’s says, “All truly great thoughts are conceived by walking.”

We never walked so much as family.  

Some were walks during sunset on way too chilly March nights.

Others were long, meandering walks through neighborhoods I never knew existed. 

Walking may be the closest thing to a magic pill.

It makes you feel better.

Walking makes you think better. 

The more we walk as a family, the more meaningful our conversations become.  

You get to hear what’s on everyone’s mind. 

You get to bounce ideas off each other. 

Long walks are here to stay. 

Work(out) from Home

It took a global pandemic to teach me that you don’t need to drive 20 minutes to the gym or yoga studio to get an awesome work out.

There are so many ass kicking workouts you can stream and rock out right at home. 

Saves time.

No traffic.

No parking problems.  

And you’re on no one’s schedule but your own.    

Namaste Covid-19 for shining the light on home workouts. 

Anthony Bourdain wrote, “Travel isn’t always pretty. It isn’t always comfortable. Sometimes it hurts…But that’s okay. The journey changes you. You take something with you.” 

A long journey can make you see the world differently.

We return home a different person. 

We just have to be open to the lesson. 

Keep traveling…

#ALongStrangeTrip

Joe Ciccarone

www.SalesVibe.Blog

Don’t Look Over

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“I am more afraid of our own mistakes than our enemy’s schemes.”  – Pericles

You can see it when a swimmer glances over to the next lane.

You see it when a jiu jitsu competitor lets their opponent dictate the pace of the match instead of executing their game plan.

You can see it when a SALESPERSON focuses more on what their competition is doing than bringing value to their customers.

When you FOCUS on things outside of your control, BAD things happen.

You start reacting instead of initiating.

Momentum disappears.

You fall behind.

Instead of dictating the pace, you are playing catch up.

Elite competitors FOCUS only on what’s in their control.

They DON’T LOOK OVER to see what their competition is doing.

They take care of their responsibilities.

Then ADAPT and ADJUST to anything outside of their control.

Ryan Holiday wrote, “Very few empires are destroyed by external forces.  They are undone by their own hubris….We should be far more concerned with our own ego and our own inadequacies than what someone else may do to us.”

Over the next 12 weeks, the rest of the year will play out.

Your FOCUS needs to be on executing your GAME PLAN.

Show up prepared.

Lean forward.

No reason to hold anything back.

If you feel the need to look somewhere…

Look in the mirror.

Because that’s your REAL COMPETITION.

Word.

#DontLookOver

-Joe Ciccarone

http://www.SalesVibe.Net

 

 

 

Batter Up

“Every strike out brings me closer to the next home run.” – Babe Ruth

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The game of BASEBALL is an amazing teacher.

From my earliest memories of playing tee ball to walking off the field for the last time in college (knowing it was the end, I actually kissed home plate on my way off the field) the game of baseball taught me many life lessons.

Baseball requires the same skills we need to succeed in SALES and LIFE:

  • Preparation.
  • Awareness.
  • Hustle.

But for my MONEYBALL, the most important concept the game teaches is how to deal with FAILURE.

The past 2 years I have been part of the coaching staff for my son’s travel baseball team.

It’s a REMARKABLE learning experience.

What’s the toughest lesson?

Teaching the kids (and sometimes us coaches) how to to respond to FAILURE. 

The best baseball players are not the ones with the STRONGEST arms, the FASTEST times to first base, or the most EXPENSIVE bats.

It’s the players who learn how to bounce back from FAILURE the quickest who have the most success.

Baseball mimics life.

To succeed you have to condition yourself to:

  • Fail.
  • Adapt.
  • Move On.

FAILURE

Think about hitting.

You can FAIL at the plate 7 out of 10 times.

That’s a 70% FAILURE rate.

If you can manage to FAIL at 70% for an entire decade, you will go in the HALL OF FAME when you retire.

Wow.

That’s a lot of FAILURE. 

It’s easy to lose your composure.

It’s even easier to dwell on that bad play you just made.

A good baseball player has a SHORT MEMORY. 

They never let the last play ruin the next one.

ADAPT

Baseball is a game of CONSTANT ADJUSTMENTS. 

The game forces you to pay attention.

  • Where did they hit the ball last time?
  • What does this pitcher like to throw with two strikes?
  • What do I need to adjust?

ADAPT or lose to someone who does.

MOVE ON

In baseball, it’s all about the next play.

Not everything will go our way.

That’s a good thing.

Failure can be the spark that forces you to GROW and become better.

The best players learn from their mistakes, then MOVE ON to the next play.

Baseball is the ultimate HEAD GAME.

It’s all about MINDSET.

Yogi Berra said, “Baseball is 90% mental and the other half is physical.”

Did you just make a mistake?

Did your ERROR allow the other team to take the lead?

Good.

Make some adjustments.

Jump back into the batter’s box.

Time for a two out rally…

#BatterUp

-Joe Ciccarone

http://www.SalesVibe.Net

 

Commencement

“We rise by lifting others.” – Robert Ingersoll

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Graduating students from all over the country are walking down the aisle to receive their diplomas and begin the next chapter of their lives.

Before they throw their caps in the air, they are offered some last words of advice.

This comes in the form of a COMMENCEMENT speech.

Some COMMENCEMENT speeches are REMARKABLE.

Steve Jobs gave a legendary talkto the 2005 graduating class of Stanford.

Others, not so much.

The 2018 speakers ranged from Oprah Winfrey telling the USC graduates to “Live your best life. Keep your word. Get your hands dirty.”to Mad Money’s Jim Cramer telling Bucknell graduates that “It’s OK to fail, but it’s not OK to quit.” 

General James Mattis, the current Secretary of Defense, gave the commencement address to the 2018 graduates of the Air Force Academy.

The class got an unedited talk on the complicated world they enter as they defend our country.

General Mattis, known as the “Warrior Monk”, did what all GREAT LEADERS do.

He made his address about the cadets sitting right in front of him.

He focused his thoughts on the people he will now lead, not himself.

INSPIRE BY YOUR EXAMPLE

“Your example will be the thing that inspires others.”

Talk is cheap.

Your impact will be determined by what you do, not what you think.

Want to INSPIRE others?

Take ACTION.

EXPECT THE UNEXPECTED

“Learn to embrace and enjoy the beauty of the unexpected.”

Life is unpredictable.

Preparation is key.

But sometimes the best laid plans fall apart.

We have to develop the ability to think on our feet.

ATTITUDE IS YOUR ULTIMATE WEAPON

Your primary weapon system is your attitude.”

We are responsible for the energy we bring into each room we enter.

Our ATTITUDE will determine our ALTITUDE more than anything.

THE ULTIMATE BATTLE

General Mattis ended with a challenge to the future leaders sitting in front of him.

“You ultimately only have to win one battle, it’s the battle for your peoples’ respect. Once you win that battle, your people will win all the others.”

The people you lead expect you to have their back.

Your people expect you to be there when they need you most.

There’s no other place a true LEADER would rather be.

#Commencement

-Joe Ciccarone

http://www.SalesVibe.Net

Super Power

“Know thyself.”  -Socrates

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If you could have one SUPERPOWER, what would it be?

Growing up I wished I could read people’s minds.

Facebook cured me of that.

Now my superpower would be SELF AWARENESS.

Self awareness is magic.

Self awareness is:

  • Knowing your strengths.
  • Realizing your weaknesses.
  • Understanding how your actions affect others.

Self Awareness is more important than intelligence.

Early in my career, I struggled big time with self awareness.

I wanted to be a tax accountant.

I got a degree in accounting and a position in a CPA firm.

How do you say “bad idea” in Italian?

Family members, who never offered me advice ever, pulled me aside during parties and told me I was making a mistake.

They said accounting and me were not a good combination.

Did their opinions have something to do with my inability to sit still, not being great with math, and my habit of talking to anyone who entered the room?

It’s amazing what others see, but we can’t.

My lack of self awareness caused a number of job changes.

I moved through 3 different industries to find my career path.

Fun times…

Tony Robbins said, “Self awareness is one of the rarest of human commodities.  Very few people are aware of their own patterns.”

So true.

Self awareness dramatically improves your chances of succeeding in SALES.

How?

Selling is about INFLUENCE.

Influence starts with self awareness.

3 Ways to Increase Self Awareness:

1.  Video Yourself 

There’s a reason video is used by every professional sports team on the planet.  The tape does not lie.  Watching yourself give a sales presentation can make you uncomfortable, but gives amazing perspective.  It shows things you would never realize.  Once you see your errors, they are much easier to correct.

2. Imagine You are Being Recorded

This idea came from Jocko Willink.  Willink said just the thought of being recorded will affect your actions.  Imagine your actions, expressions, and words are being taped. Then imagine that video played back to your family & friends. Ouch…

3.  Seek Out Feedback

Find someone you respect.  Ask them to critique your game.  How do they think you’re doing?  What should you start doing?  What do you need to stop?  This one takes courage. Double that if you ask one of your customers.

Gary Vee said, “If you don’t have self awareness, then no matter how smart you are, you aren’t going to get very far.”

#KnowThySelf

-Joe Ciccarone

http://www.SalesVibe.net

 

 

Walking Backwards

“Stop focusing on what you need to do.  Focus on who you need to become.” – Darren Hardy

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This week’s Vibe continues with the series on The 7 Habits of Highly Successful People.

Habit #2:  Begin With The End In Mind

The end of my accounting career was a REMARKABLE teacher.

The CEO of my company brought in a high powered consultant to help fix a slew of problems.

This consultant was at the top of his game.

He was an Ivy League professor, political consultant, and a talking head on CNN.

After watching me struggle close out a project, he pulled me aside.

Consultant:  “What are you doing?”

Me:  “Umm, trying to finish this.”

Consultant:  “What does the finished product look like?”

Me: “I don’t know.”

Consultant:  “Then you’ll never get there.”

Consultant:  “Decide what you want to accomplish.  Work backwards from there.”

My 24 year old mind was blown.

Two questions each of us need to answer:

  • What do I want to accomplish?
  • Who do I want to become?

Your answers are an amazing filter to run decisions through.

You know what to work on.

You know what to ignore.

Crossing off insignificant items on a To Do list may trick your brain, but won’t fool your legacy.

Say your career answer is: “Be the #1 salesperson in my company.”

Work backwards:

  • How would the #1 person PREPARE?
  • What QUESTIONS would that person ask?
  • How would that person respond to ADVERSITY?
  • What type of MENTOR would they be to their colleagues?

BEGIN WITH THE END IN MIND.

Know who you want to become.

Go…

-Joe Ciccarone

Next Week:  Habit 3 – Put First Things First

The Art of the Start

“Every day the world you live in is created by your attitude.” – Zig Ziglar

Sales professionals live in a sea of rejection.

It’s an occupational hazard.

We hear “No” infinitely more than “Yes!”.

Our job is to weather adversity and keep our positive attitude flowing.

Nothing will destroy your success (or career) faster than a poor attitude.

The good news is that we control 100% of our attitude.

Start each day by creating the attitude you want to bring into the world.

Here’s the advice a mentor gave me:

  • Wake up 15 minutes earlier.
  • Read from a positive, thought provoking book for 10 minutes.
  • Write the best idea you learned in a journal.

This process pushes out any negative thoughts floating in your head when you wake up.

It fills that negative space with positive.

It’s one of my favorite parts of the day.

As an added bonus, in just a few weeks, you will create a KILLER JOURNAL filled with the best ideas you ever came across.

It’s a simple process, but CONSISTENCY is key.

Like bathing, this must be done daily to be effective.

Our minds will go in the direction they are pointed.

What we think about becomes our reality.

We are 100% responsible for the energy we bring into each room.

It’s up to us to bring our best self to our family, friends, & customers.

Wake up positive.  Live positive.

Get your morning right, the rest of the day follows.

#StartRight

-Joe

*** If you would like 12 AWESOME books to consider, click THIS LINK.

 

 

 

The Last Time

“Start where you finish.”

One of the first principles you learn in public accounting is that your ending balance becomes your starting point for the next period.

This principle is just as important in the world of selling.

A killer way to start your customer conversations is by picking up where you left off.

The last time we spoke…

Use this phrase to set up your OPENING.

This phrase is engaging and grabs the customer’s attention.

Make this tactic even more impactful by adding “you said..” at the end.

  • Dr Dawn – “The last time we spoke you said…there were 2 patients you identified for chronic migraine treatment.  I’m following up to see how their injections went?”
  • Dr Jamie – “The last time we spoke you said…it may be time to conduct a chronic migraine training for the residents.  I’m here to see if we can schedule a date?”
  • Dr Kris – “The last time we spoke you mentioned…you heard that the department was losing money on Botox.  I am here to see if we can set up a meeting with your billing staff and our business practice specialist.”
  • Dr Andreas – “The last time we spoke you asked me … to get you a list of ULS proctors.  I have 3 names for you.”

The last time we spoke…”:

  • Gets your customer’s attention
  • Builds on your previous work
  • Creates a call continuim

#ConnectTheDots

-Joe

The Art of Preparation

“The ability to think on your feet is no excuse for being unprepared.”

Before every customer interaction, you should have:

  • 1 emotionally engaging, thought provoking question prepared in advance.
  • 1 idea to present that benefits your customer.
  • 1 action you will ask your customer to consider doing.

The average sales professional does not do this.

#DontBeAverage

This Vibe was based on the new book“The Only Sales Guide You’ll Ever Need”.

-Joe Ciccarone