Roll With The Punches

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“It ain’t about how hard you hit. It’s about how hard you can get hit and keep moving forward.” – Rocky Balboa

Welcome to The Vibe!

The weekly blog that shows up in your inbox while respecting your social distance.

Each week we discuss ONE IDEA that will help you live a better life.

This week’s topic is the power of ROUTINES.

If you think this post is VIRAL in a good way, please forward to a friend.

Just Purell your keyboard afterwards.

Let’s scrub in…

The Vibe: Roll with the Punches

There is a haunting Chinese blessing that doubles as a curse.

“May you live in interesting times.”  

A fitting phrase for the present moment.

Schools closed, communities self-isolating and our daily ROUTINES KO’d like an early opponent of Mike Tyson. 

Not to mention we have to watch that guy in jean shorts carry nine cases of toilet paper out of Costco.

Interesting times.

Epictetus said the most important thing in life is to separate the world into two categories:

1) What we control.

2) What we don’t.

The next few weeks will give us a chance to put this wisdom into action.

We don’t control that this virus is here.

We don’t control our communities are shut down.

We don’t control what that guy wearing jean shorts buys at Costco.

But we have 100% control of our own actions. 

We all have some BIG time family bonding on our hands.

A great way to ROLL WITH THE PUNCHES is to establish new ROUTINES.

We are all products of our daily ROUTINE.  

Routines create the rhythm for our lives.

Our routines establish our habits. 

Our habits determine who we become.

It’s time to create some new ROUTINES for times like these.

Here are 3.5 ROUTINE IDEAS that may help:

1) Take Long Walks Outside

Soren Kierkegaard wrote, “Every day, I walk myself into a state of well-being & walk away from every illness. I have walked myself into my best thoughts…if one just keeps on walking, everything will be all right.” 

Long walks outside clear our mind.

They get the blood flowing.

Walks connect us with nature.

Some of our best family conversations happen during walking.

2) Establish a Reading Practice

There has never been a better time to be a reader.

There are some mind blowing, perspective changing books out there.

Gather your crew and have them read for an hour in the same room.

Then have each person share one idea from the book they are reading.

Amazing conversations will follow.

3) Declutter

Use this unexpected time together to liberate your house of all that clutter.

Use your free time to free your home (and your mind).

You’ll BE HAPPY you did.

3.5) Be Kind

Everyone is out of their routine.

This is NOT business as usual.

George Raveling wrote, “This is a good time to be good to one another.”

There is never a need to distance ourselves from KINDNESS.

Ryan Holiday said that the version of you who steps out of this quarantine can be a better version than entered it.

Creating new ROUTINES like these can make that happen.

Finally…

BIG THANK YOU to all the healthcare care workers holding down the front lines.

To all the SMALL BUSINESS OWNERS that have people relying on them for their paychecks.

Stand tough.

This too shall pass…

#RollWithThePunches

Keep fighting…

Joe Ciccarone

http://www.SalesVibe.Net

 

 

Plan to Win

“Everyone has a plan ‘til they get punched in the mouth.” – Mike Tyson

Last week’s Vibe focused on the value of attending customer conferences.

This week we roll out the game plan.

Our conference goals are to:

  • Engage.
  • Connect.
  • Establish access.

We will focus our plan on 2 scenarios: 

  1. Meeting an existing customer who does not yet work with us.
  2. Meeting a potential new customer.

Game on…

Scenario #1:  Existing Customer  – No Access

Step 1:

  • Get a copy of the conferences pre-registered attendee list.
    • Is there a customer attending that you have not met?
  • Select the customers you want to meet.

Step 2:

  • Do you have any customer advocates who can introduce you?
    • Is your advocate attending the same conference?
      • “Dr John – I saw your name on the EMG conference list.  Would you mind introducing me to Dr Kelly during one of the breaks?.”
    • If your advocate won’t be at the conference:
  • “Dr John, Would you mind introducing me over email to Dr Kelly?  I would love to connect with them at the EMG Course.”

Step 3:

Work the room!

  • Not everyone will visit your booth.
  • You may have to proactively walk around, find that person & introduce yourself.
  • Remember your goal:  Establish Access.
    • Sell the appointment, NOT your product.
  • “Dr Kelly – Dr John said you were someone I should meet. There are a ton of new resources available.  Could we set up a time to discuss?”
    • “What day of the week works best for you?”
    • “What’s the best way to stay in touch?”
      • You will usually get an email address.
    • Ask for their cell #.
      • You will get it 50% of the time.
        • Send them a brief text the next day:
      • “Great to meet you!  Look forward to working with you.  Joe Ciccarone”
    • If you can’t get their cell #, ask for their admin’s name & phone #.

Scenario #2:  Potential New Customer 

Step 1:

  • An endless stream of people will stroll by your booth.
  • Your job is to:
    • Engage.
    • Gauge their potential.
    • Connect.
  • You’ll need at least 3 engaging power questions prepared in advanced.
    • 3 Conference Power Questions: 
  • 1) “What’s been your experience with __________?”
  • 2) “When you see __________, what’s your first move?”
  • 3) “When you hear the word _________, what comes to mind?”
    • This question is killer.
      • The answer gives you a glimpse of this customer’s top of mind awareness of your product / service:
        • You will hear:
          • “Can’t get paid.”
          • “Doesn’t work.”
          • “I need more training.”
          • “I refer out.”
            • Respond, “Really?  Why’s that?”
            • Don’t cut them off.  Let them finish speaking, no matter how off base their reasoning may sound.
            • Tell them you have a few ideas that may help.  Ask when is the best time to stop by and discuss further?

New customers are the life blood of any business.

When you expand your influence, you expand your impact.

Create a plan.  Be intentional.

Success never happens by chance.

#PlanToWin

-Joe Ciccarone