Leaving 2017 Inspired

“Here’s to those who inspire us and don’t even know it.” – Anonymous

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Below are the PEOPLE, BOOKS, & PLACES that inspired me in 2017:

People

Ryan Holiday is my favorite author.  Holiday’s writing draws modern day wisdom from ancient philosophy.  His latest book, Perennial Seller shows how to create perennial success by basing your work on timeless principles.  His other book,  The Daily Stoic , is the book I give to others the most.

Seth Godin has the greatest blog on the planet.  He has published a daily blog post for over a decade without fail. His blog is the first thing I read each morning.  Godin challenges people to stop hiding and leap. He is known for asking, “Would they miss you if you were gone?”  The answer is up to you.

Jocko Willink spent 20+ years leading & training Navy SEALS.  His Jocko Podcast is a weekly wave of leadership & life lessons.  Jocko tells stories from military history, modern day business, & Brazilian Jiu Jitsu.  Willink inspires you to rise up when others fade away.

Tom Petty is the person from 2017 who I never met, but will miss.  Petty, who died this year at 66, has been part of the soundtrack of my life since high school.  His concerts were the best.  Petty’s, I Won’t Back Down”  inspired me through tough times. RIP Tom.  Your music made many “Feel A Whole Lot better.”

Books

Finish: Give Yourself the Gift of Done was my favorite book of 2017.  Jon Acuff breaks down why starting is not the problem; finishing is.  Acuff writes about simple tactics to overcoming obstacles that keep us from finishing.  One of my favorite quotes from the book, “Starting is fun, but the future belongs to finishers.”

The Subtle Art of Not Giving A F*ck was my surprise book of 2017.  I had no expectations, but found myself completely engaged and not wanting it to end.  This book informs and entertains.  The first chapter drops more “F” Bombs than the bar scene in Martin Scorsese’s Goodfellas The F*cking premise of the book is that our time & energy are limited.  They are the greatest resources we have. We need to figure out who & what are most deserving of them and “not give a F*ck about everything else.”

Tools of Titans by Tim Feriss is a true gift.  Imagine having access to billionaires and world class performers like Brene Brown, Peter Theil, General Stanley McChrystal and Malcolm Gladwell.  Then imagine having them share their best habits, routines, and tactics.  Thanks to Feriss, we now do.  You can open this book to any page and get inspired.

Principles by Ray Dalio.  Ray Dalio is a self-made billionaire and a legend in the financial world.  Bill Gates and Tony Robbins go to Dalio for advice and council.  This book is filled with ideas and principles that lead to success in business and life.

Places

Our family’s most “Magical” week of 2017 happened in Disney World.  We took our first family trip to the Magic Kingdom.  Mickey did not disappoint.  I was skeptical going in.  Impressed on the way out.

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Happy holidays.

Wish you a REMARKABLE 2018!

– Joe Ciccarone

http://www.SalesVibe.Net

 

Chart Your Course 

“The ability to make that human connection is the key to personal and career success.” – Paul J. Meyer

What’s the first thing a physician does before they walk into an exam room?

They look at the chart.

It doesn’t matter how many times they have seen that patient.

They start at the chart.

Top sales people do the same thing.

One of the best tactics I’ve learned on how to connect is to create a personal “chart” on each customer.

This simple idea is devastatingly effective.

Your chart will help you generate killer dialogue with tough customers on subjects they care about.

You will build trust, expand your time and increase your access.

Consider this….

You already have your customer’s name, email & cell phone in your contacts (You did have the guts to ask for their cell phone, right???).

Now it’s time to complete your customer chart.

The more we call on a customer, the more information we uncover.

We need a system to capture this info that is instantly accessible.

Document the info you uncover in the notes section of your customer’s profile.

After a few conversations, your chart should look something like this:

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So how does this create access?

Picture this…

You are walk into your customer’s office.  They are sitting at their desk waiting for you.

Instead of trying to break the ice with an awkward comment about the weather,

  • “How about this crazy weather?”

You start with this:

  • “So how’s Zoey’s freshman year at Cornell going?”

Or you could ask,

  • “What did you think about that 4th down call vs. Ohio State?” 

Or,

  • “So what’s it like trying to eat Paleo during the holidays?”

Questions like these start emotionally engaging conversations.

They lower the customer’s defenses.

They expand your time.

The customer is more inclined to listen to your ideas.

Your job is to find opportunities to ask these type of questions.

When the customer is done speaking, transition into your OPENING…

“That is awesome.  Great to hear.  So the reason I stopped by today is…”.

Access is 90% of the game.

Access is created when hustle, value, & trust come together.

When it does, you can chart your own course.

– Joe