Roll With The Punches

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“It ain’t about how hard you hit. It’s about how hard you can get hit and keep moving forward.” – Rocky Balboa

Welcome to The Vibe!

The weekly blog that shows up in your inbox while respecting your social distance.

Each week we discuss ONE IDEA that will help you live a better life.

This week’s topic is the power of ROUTINES.

If you think this post is VIRAL in a good way, please forward to a friend.

Just Purell your keyboard afterwards.

Let’s scrub in…

The Vibe: Roll with the Punches

There is a haunting Chinese blessing that doubles as a curse.

“May you live in interesting times.”  

A fitting phrase for the present moment.

Schools closed, communities self-isolating and our daily ROUTINES KO’d like an early opponent of Mike Tyson. 

Not to mention we have to watch that guy in jean shorts carry nine cases of toilet paper out of Costco.

Interesting times.

Epictetus said the most important thing in life is to separate the world into two categories:

1) What we control.

2) What we don’t.

The next few weeks will give us a chance to put this wisdom into action.

We don’t control that this virus is here.

We don’t control our communities are shut down.

We don’t control what that guy wearing jean shorts buys at Costco.

But we have 100% control of our own actions. 

We all have some BIG time family bonding on our hands.

A great way to ROLL WITH THE PUNCHES is to establish new ROUTINES.

We are all products of our daily ROUTINE.  

Routines create the rhythm for our lives.

Our routines establish our habits. 

Our habits determine who we become.

It’s time to create some new ROUTINES for times like these.

Here are 3.5 ROUTINE IDEAS that may help:

1) Take Long Walks Outside

Soren Kierkegaard wrote, “Every day, I walk myself into a state of well-being & walk away from every illness. I have walked myself into my best thoughts…if one just keeps on walking, everything will be all right.” 

Long walks outside clear our mind.

They get the blood flowing.

Walks connect us with nature.

Some of our best family conversations happen during walking.

2) Establish a Reading Practice

There has never been a better time to be a reader.

There are some mind blowing, perspective changing books out there.

Gather your crew and have them read for an hour in the same room.

Then have each person share one idea from the book they are reading.

Amazing conversations will follow.

3) Declutter

Use this unexpected time together to liberate your house of all that clutter.

Use your free time to free your home (and your mind).

You’ll BE HAPPY you did.

3.5) Be Kind

Everyone is out of their routine.

This is NOT business as usual.

George Raveling wrote, “This is a good time to be good to one another.”

There is never a need to distance ourselves from KINDNESS.

Ryan Holiday said that the version of you who steps out of this quarantine can be a better version than entered it.

Creating new ROUTINES like these can make that happen.

Finally…

BIG THANK YOU to all the healthcare care workers holding down the front lines.

To all the SMALL BUSINESS OWNERS that have people relying on them for their paychecks.

Stand tough.

This too shall pass…

#RollWithThePunches

Keep fighting…

Joe Ciccarone

http://www.SalesVibe.Net

 

 

The Gift

“Feedback is a gift.  Embrace it.” – Anonymous

The fastest route to customer access is to provide REAL value.

A HUGE problem for new salespeople is that they have no clue what value looks like.

This killer question can help.

It allows your customer to share their top of mind thinking.

It provides a path to the real value they are looking for you to provide.

“On a scale of 1 to 10, how would you rate…”

  • the outcome of your last chronic migraine patient?”
  • your confidence in your reimbursement process?”
  • the quality of the toxin training your residents receive?”

Any response less than a “10” gets a series of follow up questions:

  • What’s missing?
  • How would you change it?
  • What do you think the next step should be?

The difference between the customer’s answer and “10” is the VALUE that customer is looking for someone to provide.

The person who does gets the access.

If you are really brave, you can use a version of this question to see what your long time customers think of the value you are providing:

  • “Dr Smith, I have been calling on you for over 5 years.  I am always looking to get better and be a better resource for you.  On a scale of 1 to 10, how would you rate the value I bring to your office?”

Yikes…

This question takes guts.

This question helps you figure out where you need to be.

The answers will not always be pleasant.

It took me years to learn how NOT to get defensive when someone gave me feedback I did not want to hear.

Just remember, feedback is a gift.

Feedback shows you a better way forward.

Average sales people get defensive.

Good sales people embrace it.

Exceptional sales people seek out feedback to become more.

#BeTheException

-Joe Ciccarone

http://www.SalesVibe.net

 

 

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