Listen Up

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“The most successful people I’ve known are the ones who do more listening than talking.” – Bernard Baruch

Welcome to The Vibe!

Each week we discuss one idea that will help you live a better life.

This week’s topic is the power of LISTENING and how listening is the fastest way to connect and INFLUENCE another person.

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The Vibe: Listen Up

We all lead something.

Some of us coach our kid’s sports teams.

Others run companies that hundreds of people rely on for their livelihood.

While some are the CEOs of their families.

No matter the situation, LEADERS need the ability to connect and gain INFLUENCE to be effective.

No influence, no nothing.

What’s the fastest way to influence another person?

By LISTENING to them.

Learning to Listen

A few years after I graduated college with an accounting  degree, I realized something.

I was possibly the worst accountant in the state of Pennsylvania (but that has never been verified).

That career path was just not for me.

After deveopling some SELF-AWARENESS and building up COURAGE, I changed careers.

I jumped into SALES.

Overnight I went from struggling accountant to clueless salesperson.

My livelihood now depended on my ability to sell.

Just one problem…

I had never sold anything to anyone ever.

Things were really looking up.

So I decided to read every book and article on SALES I could find.

I attended every sales training course that came through Philly with the urgency of someone who’s career was suddenly in the balance.

Because it was.

What did I learn?

To be great at SALES you need to posses a SUPERPOWER.

That superpower is LISTENING.

Sales, like LEADERSHIP, is an art.

Rock star SALES PEOPLE, like great LEADERS, all have different styles.

But they have ONE THING in common.

They are awesome listeners.

They have the ability to CONNECT with people by asking meaningful questions, then thoughtfully listen to what that person says.

Asking questions and listening shows you care.

Listening forms a bond between you and the other person.

You get bonus points for not interrupting someone speaking, even when you know what they are saying is off base.

Listening is hard work.

It takes PATIENCE and POISE.

But guess what?

It’s worth it.

And LISTENING works.

Listening may be the most powerful way to connect with another human being.

George Raveling wrote, “What people need most is not a brilliant mind that speaks but a special heart that listens.” 

There is no better time to build your INFLUENCE.  

Someone out there needs you to LISTEN.  

And they want you to LEAD.  

#ListenUp

Until next week,

Joe Ciccarone

SalesVibe.net

 

 

 

 

 

 

The Hard Part

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“The hard part is to just keep going.” – Shunmyo Masuno

It’s easy to start.

It’s fun to make RESOLUTIONS.

You join that new gym.

You start a blog.

You take up Brazilian Jiu Jitsu.

Goals are set.

Excitement builds.

Then it happens….

The Achilles’ heel of human nature shows up.

Inconsistency.

Your new project is no longer fun or easy.

The excitement of the start fades like the Phillies playoff hopes in September.

Welcome to the THE HARD PART

Darren Hardy said, “Consistency is doing what you said you would do long after the mood you said it in has left you.”

Consistency creates your reputation.

Consistency separates the AMATEURS from the PROFESSIONALS.

An Amateurs waits for the mood to strike them.

A professional shows up when it’s inconvenient.

Consistency will make you relevant.

What does consistency look like?

It’s the writer who writes 200 words a day no matter how busy their day was.

It’s the parent who makes the baseball game coming from the airport.

It’s the runner hitting the pavement at 5am when its dark and drizzling.

Keep showing up.

Do the work.

Especially when you don’t feel like it.

Because that’s where the MAGIC happens.

It won’t be easy.

But will be totally worth it.

#TheHardPart

-Joe Ciccarone

http://www.SalesVibe.Net

 

Batter Up

“Every strike out brings me closer to the next home run.” – Babe Ruth

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The game of BASEBALL is an amazing teacher.

From my earliest memories of playing tee ball to walking off the field for the last time in college (knowing it was the end, I actually kissed home plate on my way off the field) the game of baseball taught me many life lessons.

Baseball requires the same skills we need to succeed in SALES and LIFE:

  • Preparation.
  • Awareness.
  • Hustle.

But for my MONEYBALL, the most important concept the game teaches is how to deal with FAILURE.

The past 2 years I have been part of the coaching staff for my son’s travel baseball team.

It’s a REMARKABLE learning experience.

What’s the toughest lesson?

Teaching the kids (and sometimes us coaches) how to to respond to FAILURE. 

The best baseball players are not the ones with the STRONGEST arms, the FASTEST times to first base, or the most EXPENSIVE bats.

It’s the players who learn how to bounce back from FAILURE the quickest who have the most success.

Baseball mimics life.

To succeed you have to condition yourself to:

  • Fail.
  • Adapt.
  • Move On.

FAILURE

Think about hitting.

You can FAIL at the plate 7 out of 10 times.

That’s a 70% FAILURE rate.

If you can manage to FAIL at 70% for an entire decade, you will go in the HALL OF FAME when you retire.

Wow.

That’s a lot of FAILURE. 

It’s easy to lose your composure.

It’s even easier to dwell on that bad play you just made.

A good baseball player has a SHORT MEMORY. 

They never let the last play ruin the next one.

ADAPT

Baseball is a game of CONSTANT ADJUSTMENTS. 

The game forces you to pay attention.

  • Where did they hit the ball last time?
  • What does this pitcher like to throw with two strikes?
  • What do I need to adjust?

ADAPT or lose to someone who does.

MOVE ON

In baseball, it’s all about the next play.

Not everything will go our way.

That’s a good thing.

Failure can be the spark that forces you to GROW and become better.

The best players learn from their mistakes, then MOVE ON to the next play.

Baseball is the ultimate HEAD GAME.

It’s all about MINDSET.

Yogi Berra said, “Baseball is 90% mental and the other half is physical.”

Did you just make a mistake?

Did your ERROR allow the other team to take the lead?

Good.

Make some adjustments.

Jump back into the batter’s box.

Time for a two out rally…

#BatterUp

-Joe Ciccarone

http://www.SalesVibe.Net

 

You Too

“Everyone is in sales. Maybe you don’t hold the title of salesperson, but if you deal with people, you, my friend, are in sales.” – Zig Ziglar

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Have you ever tried to convince your kids to eat healthy?

Have you ever asked someone out on a date?

Ever try to convince your spouse it’s time to buy a new car?

If you have, I’ll let you in on a little SECRET:

YOU ARE IN SALES.

Anyone trying to MAKE A CHANGE happen is in sales.

  • It’s the PHYSICIAN convincing their patient to start a new therapy.
  • It’s the TEACHER getting their students to READ more.
  • It’s the BACKUP QB asking his head coach to run a trick play in the SUPER BOWL.

Seth Godin wrote, “If you’re not trying to make things better, why are you here? So, you are SELLING something.”

The sooner you realize this reality, the easier your reality becomes.

Be Proud.

Say it loud….

“I AM IN SALES.”

Now go out there and change something for the better.

#YouToo

-Joe Ciccarone

http://www.SalesVibe.Net