Competition

“No Pressure, No Diamonds.” – Thomas Carlyle

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Larry Bird had Magic Johnson.

Bill Gates had Steve Jobs.

Batman had The Joker.

Nothing worth having comes easy.

Eventually, someone (or something) will stand in your way.

They will want the exact same thing you do.

They will TEST YOU to your limits.

They will do everything possible to stop you.

“They” are the COMPETITION. 

COMPETITION is:

  • That swimmer who just beat your personal best.
  • That new drug that has your customer’s attention.
  • That Jiu Jitsu opponent who submitted you in the finals.

Anything that stands between you and your goal is your COMPETITION.

NO CURSING

Here a tip –

Never speak bad of your competition.

Respect them.

BE HAPPY they showed up.

Why?

COMPETITION will make you better.

They will force you to ELEVATE your game to higher levels.

Magic Johnson said in an interview, “My job was to kick Larry’s butt, and his job was to kick mine. I didn’t want Larry to like me. But we both respected each other.”

Think of your COMPETITION as a TEST.

It’s the test you have to pass to prove how bad you really want it.

MIND GAMES

Barbara Corcoran said, “The biggest challenge is not the competition, it’s what goes on inside your head.” 

Winning begins in your MIND.

REMARKABLE people rise up.

AVERAGE people crumble.  

Which one are you?

PERSONAL BEST

How do you beat the COMPETITION?

By NOT focusing on them.

Your path to reaching your goal will be decided by how good you want to be.

The goal is not to beat the competition.

It’s to be the best you can possibly can be.

Jeffrey Gitomer wrote, “Competition does not mean war. It means learn, it means prepare, and it means be your best.” 

The COMPETITION does not decide your fate.

You do.

#COMPETITION

-Joe Ciccarone

http://www.SalesVibe.Net

 

 

 

 

 

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Adversity, Knee Braces, & Attitude

“If the road is easy, you’re likely going the wrong way.” Terry Goodkind 

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ADVERSITY enters our lives when we least expect it.

How we respond defines who we become.

While training in jiu jitsu, I heard a loud pop in my knee.

Yikes!

Not the background music I was hoping to listen to while training.

2 weeks later…

I’m standing next to an orthopedic surgeon.

He looked at the MRI and explained my injury –a full width tear of the ACL”.

Fun times.

A knee injury brings a level of adversity into your life.

I am firm believer that life is 10% what happens and 90% how we respond.

Jeffrey Benjamin said, Adversity always hides a gift.”  

Our job is to find it.

Here are 4 Gifts I learned by tearing my ACL:

STAY CALM

Fear thrives in adversity.

Expose yourself to enough stories of the worst possible outcome, and your mind will start to believe them.

One way to empty the fear out of our minds and fill it with positive vibes is to BREATHE.

As soon as I heard that “POP” behind my kneecap, I focused on my breathing:

  • Slow, deep breaths.
  • In my nose.
  • Out my mouth.

It’s amazing how FOCUSED BREATHING calms your mind.

Focused breathing is one of the true GIFTS I learned by training jiu jitsu and practicing yoga.

EMBRACE CHANGE

Take a page out of Charles Darwin’s play book.

Learn to ADAPT to your environment.

My energy comes from being active:

  • Playing sports with my kids.
  • Training jiu jitsu.
  • Traveling with my wife.

But with a knee as strong a Kardashian marriage, I needed to make adjustments.

I had to watch class instead of train.

To stay in shape, I had to trade my jiu jitsu Gi for the elliptical machine at LA Fitness.

There wasn’t a trade that bad since the Red Sox traded Babe Ruth to the Yankees.

But they served their purpose.

THE POWER OF COMMUNITY

Adversity puts fear in your head.

Speaking with friends who went through the same situation crushed that fear.

Discussing rehab options with a top physician & awesome PT’s created a game plan and built confidence.

Never underestimate the power of community.

KEEP MOVING FORWARD

Life moves on.

The world stops for no one.

An injured knee was not going to stop me from living my life.

A few days after I got hurt, I was scheduled to chaperone a Class Trip for my son’s 2nd grade class.

I bought my 1st knee brace ever and jumped (more like limped) onto the school bus.

It was an awesome day –  Kardashian knee and all.

Call it my Kirk Gibson moment.

Getting injured is AVERAGE.

Living life in the face of adversity feels REMARKABLE.

#FindTheGift

– Joe Ciccarone

http://www.SalesVibe.Net

This article was originally published in June 2015 on http://www.JoeCiccarone.com.

 

 

 

 

 

Step By Step

“One walks over the highest mountain one step at a time.” – John Wanamaker

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How do you eat an elephant?

One step at a time.

Why anyone would want to eat an elephant confuses me, but you get the point.

BIG things are accomplished by breaking them down into small, actionable STEPS. 

Our goal is steady progress.

Keep moving the ball down field.

I just read Anthony Iannarino’s new book, The Lost Art of Closing.

The book is fantastic.

Iannarino shows how taking a STEP BY STEP approach to CLOSING A SALE is a highly effective way to create new business.

Our job as sales professionals is to ask for and obtain commitments.

But when people hear the word CLOSING, they can get a negative vibe.

Alec Baldwin’s character, Blake, in Glengary, Glen Ross comes to mind.

Baldwin plays a shady, money hungry deal maker.

His world is all about getting the customer’s money.

Great movie.

Amazing one liners.

But total BS.

Blake’s “A.B.C.” (Always Be Closing) Method of selling went out of style a few weeks after parachute pants did in the 1980’s.

Modern day selling is about helping your customers succeed.

CLOSING A SALE can take multiple appointments, a number of stakeholders and months to achieve.

A good sales person knows where they are in the SALES process.

They understand the next STEP they need to take.

They know that CLOSING involves more than just asking for the business.

A sales professional knows that they need to secure a series of smaller commitments from the customer before they get anywhere near a sale.

This process can be smooth.

You just have take it STEP BY STEP:

THE INTRODUCTION

Not all stakeholders will want to meet with you.

Many may not even respond to your emails and messages.

That’s a good thing.

This keeps all the AVERAGE sales people out.

The best way to deal with this is to get your advocates inside the customer to make the introduction.

This idea is killer.

Try it.

THE NEXT MEETING

Secure the next appointment before you leave the current one.

The most effective way to keep the sales process alive is to stay in front of your customer.

It’s amazing how many sales “professionals” don’t do this.

TO BE INCLUDED IN THE PROCESS

Great sales people are considered TRUSTED ADVISORS.

They secure a commitment to be included in the customer’s decision making process.

They are sitting next to the customer in the conference room when they are deciding which path to take.

THE ORDER

It sounds cliche, but it’s true.

Many sales people are afraid to ask for the order.

Sometime all you need is the COURAGE to ask.

“Would you like to move forward with an order?”

At worst you get a “No” and the real reason holding them back.

At best you get a new customer.

Ask and you shall receive.

There is a Chinese proverb that says, “Be not afraid of going slowly, be afraid only of standing still.”

This is true in SALES.

It’s true in LIFE.

Slow and steady wins the race.

Just ask that elephant.

#StepByStep

-Joe Ciccarone

http://www.SalesVibe.net

 

 

The Best Investment

“The most important investment you can make is in yourself.”― Warren Buffett

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Be Bullish

INVESTING means different things to different people.

For some, it means the stock market.

For others, its real estate.

There is one INVESTMENT that gets overlooked.

This investment generates the highest RETURNS and has the least amount of RISK:

  • YOU

When I started in SALES I knew I had to level up or I wasn’t going to last long.

So I started attending SALES seminars.

The first one I attended was a game changer.

The conference had amazing speakers:

It was awesome.

But an author named Brian Tracy was the one who changed my MINDSET.

Tracy told the group that the THE BEST INVESTMENT a person could make is in THEMSELVES.

He challenged the audience to invest a portion of their annual income on their continuing education & personal development.

Tracy said INVESTING IN YOURSELF would return exponentially more than any stock or real estate holding ever could.

The 20 something version of me was SOLD. 

It’s a PHILOSOPHY I live by to this day.

HOW TO MAKE YOUR BEST INVESTMENT: 

INVEST IN YOUR CAREER

Jim Rohn said, “Income seldom exceeds personal development.”

In every field there are THOUGHT LEADERS. 

There were REMARKABLE people that came before us.

They established best practices.

Our goal is to make original mistakes, not the same ones they did:

This INVESTMENT alone will separate you from the masses.

INVEST IN YOUR HEALTH

Thomas Sowell wrote, “There are no decisions, only trade offs.”

One thing we don’t want to trade for anything is our HEALTH.

No amount of money or recognition is worth it.

We have to INVEST a portion of each day to:

  • Exercise.
  • Healthy Eating.
  • Good Sleep.

We all have the same amount of time.

We just have to decide that being HEALTHY is a PRIORITY.

INVEST IN A HOBBY

Nothing centers us and clears our mind like a fulfilling hobby.

For me, its Brazilian Jiu Jitsu.

BJJ delivers an unbelievable workout.

It keeps me humble and focused.

Jiu Jitsu has introduced me to an amazing group of people.

It even gave me a new ACL.

Like Robert Arnott said, “Investing in what is comfortable is rarely profitable.”

Find a hobby you love.

It will pay lifetime DIVIDENDS.

INVEST IN RELATIONSHIPS

With the exception of just one person, the entire world is about everyone else.

Make it a priority to invest the TIME and ENERGY into the special people in your life.

BE BULLISH

There are times when we need to HEDGE our bets.

Investing in yourself is NOT one of them.

Time to go all in…

#InvestInYou

-Joe Ciccarone

http://www.SalesVibe.net

 

Halftime

“Do your job.  Finish.” – Bill Belichick, Halftime at Super Bowl 51

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The 4th of July…

With the amazing weather and trips to the beach comes a wake-up call.

July 1st is the halfway point of the year.

It’s HALFTIME of 2017.

A good time to pause and reflect.

How’s 2017 going?

Did you make any big RESOLUTIONS?

What type of PROGRESS have you made?

Are you still excited about the NEW YEAR?

Or has frustration set in?

Our best intentions can easily get pushed aside by our daily grind.

Life happens.

Regardless, we’re still in a great spot.

It’s only HALFTIME.

There’s still time to accomplish great things in 2017.

Andy Andrews wrote, “There is nothing less important than the score at halftime.”

Just ask the Atlanta Falcons…

Bill Belichick may not show up in our kitchen to give a motivational speech.

Lady Gaga probably won’t set up a stage in our back yard.

But this week is a great OPPORTUNITY to put on our own HALFTIME show.

3 Ways to Rock Out HALFTIME:

ASSESS

Each year I choose 3 words to guide my decision making in the year ahead.

As I look back on what I wrote, I see progress and missed chances.

Take a moment.

Look back at the GOALS you made going into 2017.

Where are you?

What’s working?  What needs to change?

Define what part of that process you can control.

That’s where your energy needs to go the rest of the year.

ADJUST

The greatest NFL coaches are known for their halftime adjustments.   

They observe the strengths & weaknesses of their opponent during the 1st half.

Then they make ADJUSTMENTS.

General Ike Eisenhower said, “No plan survives contact with the enemy.”

Unexpected things happen.

AVERAGE people fold to circumstances.

REMARKABLE people learn how to adapt.

Be remarkable.

FINISH

The second half is CRUNCH TIME.

The second half is where LEGENDS are made.

Focus on actions that move the needle.

One of my mentors once asked me, “What makes you uncomfortable when you think about it? That’s what you should be working on.”

Decide what’s your #1 PRIORITY for the rest of the year.

Commit to taking DAILY ACTION on that goal.

Move the ball forward a little each day.

The concept of HALFTIME is bigger than 2017.

It’s always HALFTIME in some aspect of our life.

We are always entering the midpoint of some important phase:

  • Our kids living at home.
  • Our career.
  • Our marriage.

It doesn’t matter the phase or the current score:

  • Pause.
  • Make adjustments.
  • Execute.

Come out of HALFTIME swinging.

Do your job.  Finish.

When you do, the best part is yet to come…

#HalfTime

-Joe Ciccarone

http://www.SalesVibe.net

 

 

 

The Secret Ingredient

“You never really understand a person until you consider things from their point of view – until you climb into their skin and walk around in it.” – Harper Lee, To Kill a Mockingbird

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My grand mom was a KILLER cook.

Her chicken cutlets were incredible.

The cutlets were so good, they caused arguments before Sunday dinners.

A constant stream of cousins would walk by and grab the cutlets as they came off the frying pan.

Everyone would downplay how many they swiped.

There would be none left to put on the table.

This cutlet heist played out over decades.

The early bird gets the cutlet…

One day I asked my my grand mom to teach me how to make them.

My version was average at best.

The cutlets all made it to the table.

Something was missing.

Years later I learned I forgot her “secret ingredient” that tied everything together.

The art of COOKING & SALES share the same principles.

Leaving out 1 ingredient can separate AVERAGE from REMARKABLE.

In SALES, that secret ingredient is EMPATHY.

Empathy is defined as the ability to step into someone else’s shoes & experience emotions from their perspective.

In his new book, Sales EQ, Jeb Blount writes, “Empathy is the most important of all the Sales Emotional Intelligence traits.”

The BIGGEST communication problem in SALES is we tend to listen to reply, not understand.

This habit can crush opportunities and destroy relationships.

Your EMPATHY must precede your advice.

If your customer doesn’t feel you UNDERSTAND them, you have zero chance of INFLUENCING them.

People like to think they’re special.  This mindset carries over to their perceived problems.

It doesn’t matter how simple the customer’s problem is to fix.

It doesn’t matter how amazing your solution is.

Your solutions (and sales) will go unheard if your customers don’t feel you understand them.

3 Ways To Bring More Empathy to Your Sales Game:

Never Interrupt or Correct

  • Give your customer your full attention.
  • Listen.  Then listen some more.
  • Let them say everything they need to say.

ReState Their Position Back to Them

  • After they finish speaking, say, “If I hear you correctly, you feel that…”
  • Then list each of their points back to them 1 by 1.
  • This will make your customer feel heard.
  • This will make them receptive to what you have to say.

Show How Your Can Help

  • Only after you do the above, offer your ideas.
  • Be Concise.
  • Be Relevant.

Empathy is a key ingredient for success in SALES and LIFE.

Empathy will increase your influence.

Empathy will help you close the sales that feed your family.

Will that food make it to the table?

Depends who’s cooking…

#LeadWithEmpathy

-Joe Ciccarone

http://www.SalesVibe.net

Win the Day

“Each day you are writing your legacy.” Gary Vaynerchuk

 

Picture this…

It’s 20 years from now.

You are looking back at your career.

What do you see?

How will you be remembered?

Will you even be remembered?

Ouch…

Tough questions.

No easy answers.

One thing is certain.

Amazing careers are the byproduct of great years.

Great years are built on productive days.

There is no better way to create your legacy than to WIN the day.

When you win the day, great years start showing up.

Jim Rohn said, “Run the day, or the day runs you.”

You are the author of your career.  It’s time to start writing…

Below are Gary Vaynerchuk’s “5 Rules to Win the Day”.

These are simple, but profound.

For those not familiar with Gary V, start here.

Below each rule, I list ideas on how to apply these principles to our daily SALES hustle.

Gary V’s 5 Rules To Win the Day:

1) Be Confident

  • Your confidence shows up before you do.
  • Confidence starts with PREPARATION.
  • Anxiety is your mind telling your body that are not fully prepared for what you are about to do.
  • Preparation eats anxiety for breakfast.

2) Positive Vibes Only

  • You can focus on the POSITIVE or dwell on the negative.
  • Positive energy attracts. Negative energy repels.
  • The choice is yours.

3) Strength Over Weakness

  • Develop your strengths.
  • Too many people waist time trying to upgrade their weaknesses. BIG mistake.
  • The best version of you is hiding out in your undeveloped strengths.

4) Legacy > Currency

  • Play the long game.
  • People who focus on the short sale over the long term relationship lose.
  • Think LEGACY over moment.

5) Hustle

  • HUSTLE beats talent.
  • HUSTLE + TALENT = ELITE PERFORMER
  • Be the first to show up.
  • Be the first to follow up.
  • You are responsible for the ENERGY you bring to each room you enter.
  • #BringIt

Average people have AVERAGE years.

Elite performers create REMARKABLE years.

When you look back on your career, what will YOU see?

Up to you…

-Joe Ciccarone

 

 

 

Prioritize & Execute

“Make a list of everything you need to do.  Figure out your highest value activity.  Throw the rest of the list away.” – Warren Buffett

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Life gets hectic.

The urgent gets in the way of the important.

We miss opportunities to do our best work.

Daily fires burn up our chances to create an impact.

It’s time to push back.

It’s time to punch our TO DO list in the face.

How?

PRIORITIZE & EXECUTE.

Average sales people check off items on their TO DO list.

This gives them a false sense of accomplishment.

Elite sales performers:

  • Allocate their time to their highest VALUE activities.
  • Create IMPACT by focusing on what matters.
  • IGNORE distractions.

Most people have life happen to them.

It’s time to start happening to life.

Last week’s Vibe discussed the value of putting everything on paper.

This week we turn our TO DO list into a strategic game plan.

“Prioritize and Execute” is a core principle in Jocko Willink’s book “Extreme Ownership:  How US Navy SEALS Lead & Win“.

It goes like this…

You have to be RUTHLESS to the things that don’t matter.

You have to learn to DISAPPOINT the right people.

How to Prioritize & Execute:

  1. Write out your TO DO List
  2. Prioritize your list in order of importance.
  3. Create 2 lists:
    1. Your Top 3 TO DO items becomes List #1
    2. Anything on your list from #4 down becomes List #2
  4. Title List #1: Game Plan
  5. Title List #2: Do NOT DO List

You just decided where you’re going to focus your TIME & ENERGY. 

You also just decided who you’re going to disappoint.

Never fun, but necessary.

Focus and attack #1 on your GAME PLAN list.

Be relentless.

Decline, delegate, or delete everything on your Do NOT DO List.

This is simple, but not easy.

It takes courage to say “No”.

But hold the line.

You will be trading a few uncomfortable conversations for long term impact.

We dive head first into AVERAGE when we try to be all things to everyone.

You’re not here to be AVERAGE.

Someone is counting on you to be REMARKABLE.

Go…

-Joe Ciccarone

http://www.SalesVobe.Net