Build Your Monument

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Deeds, not stones, are the monuments of the great. – John Motley

In RJ Palacio’s book “Wonder”, August ‘Auggie’ Pullman is a 5th grader trying to fit in to his new school.

There’s just one problem.

A chromosome problem.

Auggie was born missing one.

This condition caused his appearance to be unlike anyone else’s in the school.

Palacio describes Auggie as “an ordinary kid with an extraordinary face”.

“Wonder” tells the story of how this 11 year old deals with being singled out, excluded, ridiculed, ignored and noticed everywhere he goes.

All because he doesn’t look like everyone else.

Could you imagine?

The book is INSPIRING and funny.

And at times uncomfortable.

But like all good books, it teaches a LESSON.

Acts of KINDNESS stand larger than stone monuments to the people we help.

One of the fun characters in the book is Auggie’s English teacher, Mr Browne.

Each month Mr Browne inspires his students with a PRECEPT.

Here’s October’s Precept:

“YOUR DEEDS ARE YOUR MONUMENTS”

This quote, which Mr Browne told the class, “was carved on the tomb of an Egyptian Pharaoh”, describes a timeless truth:

Actions speak louder than stone.

What we DO becomes our legacy.

Our DEEDS have a BIGGER impact than anything we SAY or THINK.

Life is about taking action.

And our ACTIONS give us our best chance to impact the lives of others.

This idea reminds us of that great line from Maximus in the opening scene of the movie Gladiator, “What we do in life echos in eternity.” 

Every KIND ACT we do is another stone cast into our legacy.

Mr Browne challenged his students to write down what October’s PRECEPT meant to them.

Here’s what Auggie wrote:

“We should be remembered for the things we do.  The things we do are more important than what we say or what we look like. The things we do are like MONUMENTS.  They’re like the pyramids the Egyptians built to honor the pharaohs. Instead of of being made by stone, they’re made of memories.  YOUR DEEDS ARE YOUR MONUMENTS.”

Time to build.

#BuildYourMonument

-Joe Ciccarone

http://www.SalesVibe.Net

 

Enough

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“The greatest misfortune is not to know contentment.” – Dao De Jing

Kurt Vonnegut and Joseph Heller were attending a party at a billionaire’s estate on Shelter Island, NY.

Heller, the author of Catch 22, one of the most acclaimed novels of the the 20th century, was asked a question.

Vonnegut: “Joe, how does it feel that our host made more money yesterday than ‘Catch-22’ has earned in its entire history?”

Heller replied:  “I’ve got something he will never have.”

Vonnegut: “What on earth could that be, Joe?”

Heller:  “The knowledge that I have ENOUGH.”

Ambition is a double edged sword.

What fuels our ambition is the same thing that keeps us from enjoying what we have.

The need for ‘MORE’ can crush our HAPPINESS.

It stops us from feeling GRATITUDE for the gifts we already have.

Even after we aquire ‘MORE’, the next level always comes into sight.

Ryan Holiday wrote, “It’s delusional to think that doing more of the same will bring about a different result.  The need for more will keep you from being happy.”

HAPPINESS and GRATITUDE can’t be found externally.

They come from within.

Over 2,500 years ago Lau Tzu wrote, “When you realize that nothing is lacking, the whole world belongs to you.”

There’s no denying there are some things we need MORE of in our lives.

But they are those intangible soft skills that can’t be bought or shown on a balance sheet:

EMPATHY.

GRATITUDE.

SELF-AWARENESS.

More TIME with the people we care about most.

Nothing we BUY or SELL can ever take the place of these.

Because what’s essential is invisible to the eye.

On his death bed, Sam Walton, the founder of Walmart and Sam’s Club, was the richest person in the world.

As his family gathered around his hospital bed during his final moments, Walton looked around the room and said his last words, “I blew it.”

No need to blow it.

Stay ambitious.

Keep showing up.

Please give us your best work.  

Just make sure to measure what matters.

#Enough

-Joe Ciccarone

http://www.SalesVibe.Net

22 Paths

“I’m not saying that you have to be a reader to save your soul…I’m saying it helps.” – Walter Mosley

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The morning we spent together in Madison was a special one for me.

It was privilege to speak to such an impressive group of people.

I am grateful for the TRUST you gave me investing 2 hours of your time.

Below is a list of the source material that the Sales Vibe course is based.

I included a brief summary following each book.

They come from some of the BIGGEST thinkers out there.

These books are an opportunity,

It’s chance to steal some of the best IDEAS, TACTICS, and STRATEGIES that can help you rock out SALES and LIFE.

Here are 22 PATHS you can explore.

MINDSET

Meditations  by Marcus Aurelius. The most powerful person on earth writes notes to himself on how to be a better person .  Think about that for a second.

GRIT: The Power of Passion & Perseverance by Angela Duckworth. The secret to outstanding achievement is not talent but a special blend of passion and persistence.  Duckworth shows why GRIT eats talent for breakfast.

The Only Sales Guide You’ll Ever Need by Anthony Iannarino.  Iannarino writes “To succeed in sales you need three things: a Mindset, a Skillset, & a Toolset.”  Same goes for life.

Mindset:  The New Psychology of Success by Carol Dweck.  This book made the term “mindset” hip.  Greatness is created, not born.

The Daily Stoic by Ryan Holiday.  Holiday distills ancient stoic wisdom into 1 actionable thought each day.  Holiday is the modern day Sun Tzu.

The Little Gold Book of Yes! Attitude by Jeffrey Gitomer.  Gitomer is the best sales trainer on the planet.  He also wrote one of the best books on how to create a winning attitude.

Extreme Ownership by Jocko Willink & Leif Babin.  Willink spent two decades training & leading US Navy Seals in combat.  He shows how the lessons learned on the battlefield can be applied to the boardroom. #GetAfterIt

Secrets of Closing The Sale by Zig Ziglar. Ziglar is famous for saying “You will get all you want in life if you help enough people get what they want.” Written in 1985, it’s still one of the greatest sales books ever.

SKILLSET

The Art of Exceptional Living by Jim Rohn.  Tony Robbins was working as a janitor when he met Jim Rohn.  Rohn taught him these principles to lead an exceptional life. Gold.

The 7 Habits of Highly Effective People by Stephen R. Covey.  Covey’s book is one of the top 10 read books on Amazon.  He boils the secrets of success down into 7 habits.

The Daily Stoic Journal: 366 Days of Writing and Reflection on the Art of Living by Ryan Holiday.  This is the follow up to Holiday’s Daily Stoic book.  This is one part journal, one part life lessons based on stoic philosophy.  It’s part of my daily routine.  

The Little Red Book of Selling by Jeffrey Gitomer.  This book is the best selling sales book of all time.  You can put Gitomer’s ideas in to action 30 seconds after you read them.

The Little Black Book of Connections by Jeffrey Gitomer.  Gitomer teaches how to connect, engage, and get invited back.  Hint:  “Start friendly, or don’t start at all.” 

Good To Great by Jim Collins.  “If you have more than 3 priorities, you don’t have any.”

Digital Minimalism by Cal Newport.  Newport has been called the Marie Kondo of technology. Newport shows how technology is neither good nor bad. It’s our responsibility to control our screens, before they control us. This book shows how.

The Very Little But Very Powerful Book on Closing by Jeffrey Gitomer.  Gitomer shows you how to close sales that build relationships and create partnerships.  This short book also gives you some killer questions that will move the sales process forward.

The Lost Art of Closing by Anthony Iannarino.  A salesperson job is to ask for and obtain commitments. This book shows you how to be a closer.

TOOLSET

The Sales Bible by Jeffrey Gitomer. The Sales Bible is the most complete book on selling ever written.  Fantastic.

Power Questions by Andrew Sobel. I read books then give them away.  I kept this one and refer to it before BIG meetings.  It’s filled with killer questions.

This Is Marketing by Seth Godin.  A gamechanger on how to approach sales & marketing.  Godin shows you how to do work that matters for people who care.

Think & Grow Rich by Napoleon Hill. “Strength and growth come only through struggle and effort.”  Timeless wisdom.

The Obstacle is the Way by Ryan Holiday“What stands in the way becomes the way.”  Struggling through something? This is your book.

Lists can be overwhelming.

Tame it by picking just one.

Then find one idea from that book that resonates with you.

Challenge yourself to put that idea into your daily routine.

Day by day.

Step by step.

That’s the formula.

Go…

#22Paths

-Joe Ciccarone

http://www.SalesVibe.Net

 

Commencement

“We rise by lifting others.” – Robert Ingersoll

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Graduating students from all over the country are walking down the aisle to receive their diplomas and begin the next chapter of their lives.

Before they throw their caps in the air, they are offered some last words of advice.

This comes in the form of a COMMENCEMENT speech.

Some COMMENCEMENT speeches are REMARKABLE.

Steve Jobs gave a legendary talkto the 2005 graduating class of Stanford.

Others, not so much.

The 2018 speakers ranged from Oprah Winfrey telling the USC graduates to “Live your best life. Keep your word. Get your hands dirty.”to Mad Money’s Jim Cramer telling Bucknell graduates that “It’s OK to fail, but it’s not OK to quit.” 

General James Mattis, the current Secretary of Defense, gave the commencement address to the 2018 graduates of the Air Force Academy.

The class got an unedited talk on the complicated world they enter as they defend our country.

General Mattis, known as the “Warrior Monk”, did what all GREAT LEADERS do.

He made his address about the cadets sitting right in front of him.

He focused his thoughts on the people he will now lead, not himself.

INSPIRE BY YOUR EXAMPLE

“Your example will be the thing that inspires others.”

Talk is cheap.

Your impact will be determined by what you do, not what you think.

Want to INSPIRE others?

Take ACTION.

EXPECT THE UNEXPECTED

“Learn to embrace and enjoy the beauty of the unexpected.”

Life is unpredictable.

Preparation is key.

But sometimes the best laid plans fall apart.

We have to develop the ability to think on our feet.

ATTITUDE IS YOUR ULTIMATE WEAPON

Your primary weapon system is your attitude.”

We are responsible for the energy we bring into each room we enter.

Our ATTITUDE will determine our ALTITUDE more than anything.

THE ULTIMATE BATTLE

General Mattis ended with a challenge to the future leaders sitting in front of him.

“You ultimately only have to win one battle, it’s the battle for your peoples’ respect. Once you win that battle, your people will win all the others.”

The people you lead expect you to have their back.

Your people expect you to be there when they need you most.

There’s no other place a true LEADER would rather be.

#Commencement

-Joe Ciccarone

http://www.SalesVibe.Net

Question of the Day

“Judge someone by their questions rather than their answers.” – Voltaire

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“Get out now while you still can.”

The guy on the other side of the table told me this as he stared at me with no expression.

I was a year out of college and struggling to make a job I disliked (working in a CPA firm) work.

The guy was a senior member of the firm asked to mentor me.

At our very first lunch outside of the office, instead of showing me the ropes, he tried to show me the exit.

Turns out he was miserable.

He hated being a CPA.

But he felt stuck.

He told me he was married, had young kids, car payments, and a mortgage.

“It’s too late for me to get out. Don’t get stuck like I did.” was the way I remembering him putting it.

Warning given.

Warning taken.

I jumped ship (and careers) a few months later.

SALES & LIFE

When I was an accountant, I knew many unhappy accountants.

They did not like their job:

  • The hours.
  • The monotony.
  • All those memorable lunches sitting at your desk alone staring at an Excel spreadsheet.

They may have been unhappy, but they were excellent at what they did.

They produced high level CPA work.

They delivered for their clients.

That’s not possible in SALES.

I’ve never met an unhappy, high achieving sales person.

Never.

An unhappy sales person has almost ZERO CHANCE of:

  • Engaging.
  • Connecting.
  • Building Trust.
  • Providing Value.
  • Helping someone else succeed.
  • Getting invited back.

ELEVATE YOUR QUESTIONS

What’s the best way to feel fulfilled in your career?

That’s hard to say.

It’s different for each of us.

There are no magic answers.

But there are MAGIC QUESTIONS.

The fastest way to elevate your MINDSET is also the fastest way to elevate your sales game:

Elevate the quality of your questions.  

10 QUESTIONS TO JUMP START YOUR SALES (and life)…

  1. What needs to happen for today to be a success?
  2. Who needs my help today?
  3. Who do I need to ignore?
  4. What do I need to stop doing?
  5. What do I need to get over?
  6. Who do I need to spend more time with?
  7. Who do I need to walk away from?
  8. What am I excited about?
  9. What’s missing?
  10. What am I grateful for?

High level questions attract high level answers.

U2’s Bono said, “We thought that we had the answers. It was the questions we had wrong.”

No need to get stuck anywhere.

What tough questions do you need to ask yourself?

That’s the…

#QuestionOfTheDay

-Joe Ciccarone

http://www.SalesVibe.Net

To Be or Not To Be?

“Remember your ‘To Do’ list but don’t forget your ‘To Be’ List.” – Richard Branson

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Monday Fun-Day…

Another week gets rolling.

Some of our “TO DO” lists are longer than a Springsteen concert setlist.

Before we sprint out the door, take a minute to think…

What’s missing?

Maybe we need to focus less on what we want ‘TO DO’ and more on who we need to BE.

Here are 12 things that may BE missing from your “TO DO” list:

430 years ago William Shakespeare asked, “To be or not to be?”

It’s an amazing quote.

It’s also a great philosophy to live your life.

#ToBeOrNotToBe

-Joe Ciccarone

http://www.SalesVibe.Net

(Big Thank You to Seth Godin for the inspiration!)

 

Write It Down

“I want to write, but more than that, I want to bring out all kinds of things that lie buried deep in my heart.” —Anne Frank, The Diary of Anne Frank

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What do the following people have in common?

Besides changing the course of history, they all shared a common practice.

They kept a JOURNAL.

Journaling is a life changing habit.

When I first heard about journaling, I was sceptical.

I thought writing in a journal was something that people who wrote bad poetry did.

I was wrong.

Jim Rohn said, “If you’re serious about becoming a wealthy, powerful, sophisticated, healthy, influential, cultured, and unique individual, keep a journal.”

There are a number of studies that show keeping a journal helps you better cope with STRESS and ANXIETY.

A journal will help you:

  • PRIORITIZE your day.
  • CLARIFY your thinking.
  • Stay ORGANIZED and FOCUSED.
  • Increase your CREATIVITY.

HOW TO JOURNAL:

FIND YOUR PLACE

You don’t need a vista.

You don’t need an ocean view or a Pottery Barn table.

Da Vinci wrote (in one of his journals), Simplicity is the ultimate sophistication.” 

Keep it simple.

Pick a spot where you can open up your blank notebook, feel comfortable and write down your thoughts.

GET YOUR TIMING WRITE

Start by allocating 10 minutes each day.

We are all busy.

But we all need time to THINK and REFLECT.

For many, there is a burst of creative energy that comes after a good night’s sleep.

For you NIGHT OWLS, there might be no better way to clear your mind than writing your thoughts down before bed.

Capture those ideas on paper.

WHAT TO WRITE?

The first step is the hardest.

Don’t let what to write be an OBSTACLE.

Here are some journal prompts to get you started:

  • What’s got my attention?
  • What made me happy today?
  • What surprised me?
  • What challenges am I facing?
  • What am I grateful for?
  • What excites me?
  • What scares me?
  • What did I learn today?
  • What great quote did I hear?
  • What people do I need to spend more time with?

NO FEAR

Write without fear.

Lose your inhibitions.

Don’t hold back.

Let your writing express how you really feel.

This journal is for you.

No one else.

THE BENEFITS

Journaling will help you enter each day with greater clarity.

Your actions will be more focused.

You’ll start to feel GRATITUDE for the little things.

2,000 years ago, the stoic philosopher Epictetus wrote, “Just as one person delights in improving their farm, so I delight in attending to my own improvement.” 

So…

What’s on your mind?

What’s keeping you up at night?

How can you make tomorrow better than today?

Do what some of the greatest minds in history have done…

#WriteItDown

-Joe Ciccarone

http://www.SalesVibe.Net

 

Adversity, Knee Braces, & Attitude

“If the road is easy, you’re likely going the wrong way.” Terry Goodkind 

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ADVERSITY enters our lives when we least expect it.

How we respond defines who we become.

While training in jiu jitsu, I heard a loud pop in my knee.

Yikes!

Not the background music I was hoping to listen to while training.

2 weeks later…

I’m standing next to an orthopedic surgeon.

He looked at the MRI and explained my injury –a full width tear of the ACL”.

Fun times.

A knee injury brings a level of adversity into your life.

I am firm believer that life is 10% what happens and 90% how we respond.

Jeffrey Benjamin said, Adversity always hides a gift.”  

Our job is to find it.

Here are 4 Gifts I learned by tearing my ACL:

STAY CALM

Fear thrives in adversity.

Expose yourself to enough stories of the worst possible outcome, and your mind will start to believe them.

One way to empty the fear out of our minds and fill it with positive vibes is to BREATHE.

As soon as I heard that “POP” behind my kneecap, I focused on my breathing:

  • Slow, deep breaths.
  • In my nose.
  • Out my mouth.

It’s amazing how FOCUSED BREATHING calms your mind.

Focused breathing is one of the true GIFTS I learned by training jiu jitsu and practicing yoga.

EMBRACE CHANGE

Take a page out of Charles Darwin’s play book.

Learn to ADAPT to your environment.

My energy comes from being active:

  • Playing sports with my kids.
  • Training jiu jitsu.
  • Traveling with my wife.

But with a knee as strong a Kardashian marriage, I needed to make adjustments.

I had to watch class instead of train.

To stay in shape, I had to trade my jiu jitsu Gi for the elliptical machine at LA Fitness.

There wasn’t a trade that bad since the Red Sox traded Babe Ruth to the Yankees.

But they served their purpose.

THE POWER OF COMMUNITY

Adversity puts fear in your head.

Speaking with friends who went through the same situation crushed that fear.

Discussing rehab options with a top physician & awesome PT’s created a game plan and built confidence.

Never underestimate the power of community.

KEEP MOVING FORWARD

Life moves on.

The world stops for no one.

An injured knee was not going to stop me from living my life.

A few days after I got hurt, I was scheduled to chaperone a Class Trip for my son’s 2nd grade class.

I bought my 1st knee brace ever and jumped (more like limped) onto the school bus.

It was an awesome day –  Kardashian knee and all.

Call it my Kirk Gibson moment.

Getting injured is AVERAGE.

Living life in the face of adversity feels REMARKABLE.

#FindTheGift

– Joe Ciccarone

http://www.SalesVibe.Net

This article was originally published in June 2015 on http://www.JoeCiccarone.com.

 

 

 

 

 

You Too

“Everyone is in sales. Maybe you don’t hold the title of salesperson, but if you deal with people, you, my friend, are in sales.” – Zig Ziglar

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Have you ever tried to convince your kids to eat healthy?

Have you ever asked someone out on a date?

Ever try to convince your spouse it’s time to buy a new car?

If you have, I’ll let you in on a little SECRET:

YOU ARE IN SALES.

Anyone trying to MAKE A CHANGE happen is in sales.

  • It’s the PHYSICIAN convincing their patient to start a new therapy.
  • It’s the TEACHER getting their students to READ more.
  • It’s the BACKUP QB asking his head coach to run a trick play in the SUPER BOWL.

Seth Godin wrote, “If you’re not trying to make things better, why are you here? So, you are SELLING something.”

The sooner you realize this reality, the easier your reality becomes.

Be Proud.

Say it loud….

“I AM IN SALES.”

Now go out there and change something for the better.

#YouToo

-Joe Ciccarone

http://www.SalesVibe.Net

 

The Sweetest Thing

“Be the change you wish to see in the world.” – Mahatma Gandhi

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A woman in India had a son that ate way too much sugar.

No matter what she did or said, her son continued to eat sugar.

The mother was so upset that she decided to take her son on a trip to see his idol, Mahatma Gandhi, to ask for his help.

They traveled to see Gandhi.

They waited a day and half to get an audience with the leader.

When their turn came to speak, the mom walked up to Gandhi with her son at her side.

The women said, “Sir, my son eats too much sugar. It’s affecting his health, his teeth, his mood.  Every time he eats sugar I can see the change in him.  There is nothing I can do to stop him.  I am afraid that sugar will ruin his life.  Please tell him to stop eating sugar.”

Gandhi listened to the woman.

He looked at the boy, then paused.

Gandhi told the mother, “Go home and come back to me in two weeks time.”

The woman was perplexed.

She wondered why Gandhi did not tell her son to stop eating sugar.

The mom took the boy and traveled back home.

Two weeks later she returned, boy in hand.

The pair waited hours again for an audience.

When their time came, Gandhi motioned for them to come forward.

Gandhi looked directly at the boy and said, “Boy, stop eating sugar. It is not good for you.”

The boy nodded and promised he would not eat sugar any longer.

The mother was confused.

She turned to Gandhi and asked, “Dear Sir, Why didn’t you tell him that two weeks ago when I first brought him to see you?”

Gandhi smiled, “Mother, two weeks ago I was still eating sugar myself.”

CHANGE STARTS WITH YOU

Want something to CHANGE?

Change yourself first.

LEAD by example.

Live what you preach.

It’s the fastest way to build TRUST.

There is no better way to establish CREDIBILITY. 

Andy Warhol said, “They always say time changes things, but you actually have to change them yourself.” 

Start with you.

Earning TRUST and having CREDIBILITY with your colleagues and customers is kind of like winning the SUPER BOWL.

Its…

#TheSweetestThing

-Joe Ciccarone

http://www.SalesVibe.Net